Crafting Smart City Experiences: Madinah as a Model

In the midst of the struggle to balance supply-driven and demand-driven technology adoption, city officials face the challenge of ensuring the practical implementation of human-centricity in their smart cities. How can cities translate strategies and theories into actionable initiatives that prioritize livability and inclusivity in technology adoption? Madinah, Saudi Arabia has tackled these dilemmas by introducing its City Experience Playbook.