Ironing Out Mobility’s Kinks: People-Centered Mobility through Service Design
Cities increasingly use design thinking and service design processes to build customer-centered mobility systems. So, what are cities with unique mobility problems looking to see from smart mobility companies and product developers? This session will discuss how cities, civic innovators, and companies use iterative design to develop customer-centered mobility policies, initiatives, and products.
Hall 2 | Tomorrow.Mobility AgoraCities increasingly use design thinking and service design processes to build customer-centered mobility systems. So, what are cities with unique mobility problems looking to see from smart mobility companies and product developers? This session will discuss how cities, civic innovators, and companies use iterative design to develop customer-centered mobility policies, initiatives, and products.
